SparkOS × DigLab AI

Adaptive learning. Connected growth.

DigLab gives customers one governed operating layer for acquisition, Inbox conversations, CRM, Social, advertising, automation, reporting and human-led optimization—connected around the same customer journey.

Adaptive learning 24/7 guided conversations Human-reviewed boundaries

SparkOS

A learning ecosystem that adapts to people

SparkOS is an AI-powered learning environment built around learners, families, educators and institutions, with the human oversight education requires.

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Adaptive learning — pacing, challenge and presentation can adjust around each learner.
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Sparkie AI companion — text-first guidance with optional voice support to explain, encourage and help learners continue.
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Neuroinclusive by design — bite-sized steps, calmer guidance and flexible delivery support different learning preferences.

Adaptive learning — pacing, challenge and presentation can adjust around each learner.

Sparkie AI companion — text-first guidance with optional voice support to explain, encourage and help learners continue.

Neuroinclusive by design — bite-sized steps, calmer guidance and flexible delivery support different learning preferences.

Teacher-guided course creation — educators can structure courses from syllabi and materials while retaining review and approval.

Classroom and paper bridge — smart-classroom workflows and xNote capture connect physical learning with digital progress.

School and family visibility — dashboards and guardian experiences help the adults around a learner understand progress.

English and Simplified Chinese experiences — suitable for internationally connected learning communities.

Organization-ready — schools and institutions can use managed learning operations and white-label options while preserving their identity.

DigLab Inbox

Turn interest into a useful conversation

DigLab Inbox brings supported messaging, qualification, follow-up and human handoff into one conversation layer.

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Supported multi-channel conversations across WhatsApp, Instagram, Messenger, web chat and SMS; Telegram and email depend on configuration and rollout status.
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24/7 AI guidance from a dedicated collaboration agent using approved knowledge.
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Lead discovery and qualification through guided questions that capture intent and context.

Supported multi-channel conversations across WhatsApp, Instagram, Messenger, web chat and SMS; Telegram and email depend on configuration and rollout status.

24/7 AI guidance from a dedicated collaboration agent using approved knowledge.

Lead discovery and qualification through guided questions that capture intent and context.

Comment-to-Inbox on supported Meta surfaces when permissions and platform rules allow it.

Text, image, file and voice-based understanding where the connected channel supports it.

Structured follow-up, appointments and booking workflows.

CRM, webhooks, REST API, MCP and custom-function integrations when configured.

Human handoff for sensitive, complex or high-value conversations with history preserved.

Tasks and approved automations triggered from conversation outcomes.

Shared team inbox with assignment, AI/human control and contact context.

Also covers dashboards, daily summaries, contacts, deals, tasks, broadcasts, appointments, knowledge bases, templates and media management, subject to workspace, plan, channel and integration availability.

DigLab Outreach — Coming soon

Governed cold email and CRM operations are coming soon

DigLab Outreach is being prepared as a governed cold-email and CRM operating layer—from approved contact sources and sending readiness to sequences, replies, pipeline updates and performance review.

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Contact and list management with filters, tags, CSV import and controlled campaign assignment.
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Connect Gmail, Microsoft or approved SMTP/IMAP accounts and validate sending readiness.
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DNS, domain-health, warm-up, daily-limit and domain-rate controls for safer sending operations.

Contact and list management with filters, tags, CSV import and controlled campaign assignment.

Connect Gmail, Microsoft or approved SMTP/IMAP accounts and validate sending readiness.

DNS, domain-health, warm-up, daily-limit and domain-rate controls for safer sending operations.

AI-assisted or manually authored sequences, templates, personalization fields and controlled variants.

Time-zone aware schedules, sending windows, follow-up delays and workload distribution across approved accounts.

Stop-on-reply, unsubscribe, suppression, bounce and failed-job handling to reduce unwanted contact.

Central reply handling with search, sentiment, tags, reminders and human follow-up context.

Deliverability and spam checks, tracking-domain controls and optional engagement measurement.

Campaign, job, account and contact activity views with delivery, reply and performance analytics.

Governed webhooks and integrations for approved CRM, reporting and operational workflows.

Planned controls include approved lawful basis, accurate sender identity, suppression handling, suitable content and human review. Importing a contact is not permission to contact them. When released, availability will depend on configured accounts and integrations; delivery, replies, meetings, leads and revenue will never be guaranteed.

Coming soon

Behind the collaboration

The Brains behind!

Two connected systems represent the learning and operating experience.

Connected growth and operations layer

DigLab AI

Connects content, Inbox conversations, workflows, measurement and responsible human handoff.

SparkOS learning companion

Sparkie

Offers calm, adaptive guidance while educators and responsible adults retain oversight.

DigLab customer operating system

Acquire customers. Run the conversation. Improve the system.

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Customer acquisition
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Inbox, qualification and CRM
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Social-media operations

Customer acquisition

Turn campaigns, content, referrals, web traffic and approved prospecting into attributable opportunities. Capture source, intent and next action without pretending every contact is a qualified lead.

Inbox, qualification and CRM

Bring WhatsApp, Instagram, Messenger and web conversations into DigLab Inbox, qualify needs, preserve context, create tasks and deals, update pipeline stages and hand sensitive conversations to people.

Social-media operations

Plan, create, review, schedule and learn from platform-native content through DigLab Social. Keep brand voice, approvals, connected accounts, calendars, community responses and performance history in one governed workflow.

Advertising and campaigns

Support campaign strategy, creative production, audience and offer testing, tracking, reporting and iteration under an approved scope. Ad accounts, media spend, targeting and platform approvals remain customer-controlled unless expressly managed.

Automation and reporting

Connect forms, Inbox, tags, CRM stages, appointments, tasks, webhooks, APIs and approved integrations. Automate repetitive routing and follow-up while preserving consent, suppression, audit trails and human approval.

Managed growth and optimization

DigLab can operate the system with discovery, setup, brand and knowledge configuration, content operations, quality control, reporting and continuous improvement—defined by the signed proposal, not by guaranteed outcomes.

Responsible AI

Clear boundaries. Human responsibility.

The SparkOS × DigLab chatbot can explain the learning experience, collaboration capabilities and the right next step for learners, families, educators or institutions.

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Human review — people remain responsible for educational, sensitive and high-impact decisions.
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Privacy and consent — use appropriate notices, permissions and guardian consent, especially for minors, voice and sensitive learner information.
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Honest claims — no guaranteed learning results, leads, sales, reach, revenue or unsupported clinical, security, residency or compliance claims.

Human review — people remain responsible for educational, sensitive and high-impact decisions.

Privacy and consent — use appropriate notices, permissions and guardian consent, especially for minors, voice and sensitive learner information.

Honest claims — no guaranteed learning results, leads, sales, reach, revenue or unsupported clinical, security, residency or compliance claims.

Continuous improvement — review conversation quality, content response and handoff outcomes without hiding uncertainty.

One action. One helpful conversation.

Questions about SparkOS × DigLab? Chat with us.